Support FAQ

Frequent support questions

Get help with using ST products: find below our most popular support questions or browse our technical Knowledgebase on the community.

    • You can find more information about ST products material declaration in this page: Material Declaration.

      If you have more specific questions, our Support team will help you, please click on  Submit a Ticket and fill the form by referencing the Product Number you are interested in.

    • This FAQ concerns the DSP Libraries, how to integrate them in an STM32CubeIDE project and to execute an example based on the Digital Signal Processing. After finishing this tutorial, you will know more about the DSP libraries of STM32 products, adding, configuring, and manipulating them using the STM32CubeIDE tool chain.

      Configuring DSP libraries on STM32CubeIDE

    • The problem is related two things: memory layout on STM32H7 and internal data cache (D-Cache) of the Cortex-M7 core. In summary, these can be the possible issues: Memory placed in DTCM RAM for D1/D2 peripherals. Unfortunately, this memory is used as default in some projects including examples. Memory is not placed in D3 SRAM4 for D3 peripherals.

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    • This article describes what has to be configured or checked to load for the first time: TF-A in SYSRAM by ROMCode , initializes the DDR and Load, and starts Uboot in DDR. TF-A and Uboot firmware are picked-up by ROMCode from UBOOT serial link or from Sdcard.

      STM32MP1 Bring up procedure

    • Our OnLine Support team will help you, please click on Submit a Ticket and fill the form by referencing the Product Number you are interested in.
    • ST provides customers with a Product/Process Change Notice at the soonest and respect international standard and specific customer requirements accepted by ST. Customers must acknowledge receipt of the notification requests for evaluation samples must also be made within 30 days of the notification. 

      Notification page info

      If you want to confirm what is the notification for the product chosen for your design, our Support team will help you, please, complete the case below by referencing the Product Number you are interested in.

    • Let's look at the following aspects in more detail: HW considerations, Start-up configuration, Software.

      Please always refer to: the datasheet for electrical and mechanical properties, the reference manual for the description of the functionality, the latest STM32 errata sheet, implement all recommended fixes, if they may influence you, hardware getting started application note, application notes associated with your STM32.

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    • The usual free offer for a LoRaWAN server usually consists of only one network with up to 10 devices per registration.

      So the purpose of this tutorial is to show, that the Network server of the LoRaWAN network can be quite simple and run on a local PC.

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    • Current version of STM32CubeIDE is built to run on Intel x86_64 processors with the following operating systems and architectures: Windows® 7, 8, and 10: 64 bits (x64), Linux® (tested on Ubuntu® LTS 18.04, LTS 20.04, Fedora® 29 and Fedora® 31, 64 bits), macOS® 10.12 (Sierra), 10.14 (Mojave), 10.15 (Catalina).

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    • This article will explain how to use in Pro mode, and create a whole project from scratch with the STCube.MX standard procedure.

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    • There are getting to be many Time-of-Flight sensors, and although there is a product selection page at it can be a bit of a challenge.

      This article introduces each sensor grouping them by their most significant attributes. Then we can get into more detail. To make things more concise, the terms are defined below the sensor listing.

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